The Importance of a Good Digital Signage Content Strategy
Digital signage is all about content. After all, it’s why people look at your screens. It doesn’t matter if you’re deploying screens in a corporate office, a shopping mall or a restaurant. Your project will only be as successful as the content you put out.
It’s why you should start every project by establishing a good digital signage content strategy.
Consistency is essential
If you only follow one piece of advice, make it this one. Be consistent.
Consistency makes your message resonate with viewers and promotes engagement. Make sure your digital signage marketing matches your company’s branding and communication style. It doesn’t matter the type of business or the application. There is no excuse for skipping this crucial step.
Consistency brings results. Think of well known brands like Nike or Disney. A large part of their success is based on a consistent application of their branding and a clear message.
There’s a reason why some companies spend a lot of effort in making sure their brand is always represented in a specific way. Consistency is key to success.
Consistent branding and styling breeds familiarity and helps cement the brand in the mind of consumers. When someone sees a “swoosh” graphic, they instantly know it means Nike. Same goes for the silhouette of mouse ears for Disney.
You don’t need the resources of a Fortune 500 company to implement consistent branding and messaging. You just need to be committed and disciplined.
Who are we?
It begins with your staff. Your collaborative teams should all be on the same page. If you use freelance or third-party resources, give them a design brief or style guidelines so they understand your requirements. They should be familiar with your company’s culture and vision.
What are we trying to say?
Once you have defied your branding and messaging style, it’s time to implement it across different channels (web, social media, digital signage). Your tone should be adapted to the type of activity but the essence of your branding must remain the same. Take for example your branding. You should always enforce the proper use of the company logos and other intellectual property across all your communication channels.
Digital signage marketing strategy
Strive for good quality digital signage content. Quality should be your top priority, especially with digital signage video content. Low quality video will have a negative impact on viewer’s perception of the brand so it pays to invest in good quality content.
Your content should be topical, entertaining and informative. Match the content to the venue to maximize audience engagement. Use good judgment when selecting content for your screens.
Create a digital signage checklist that your team will use when selecting the style and type of content to be published. Make sure the content is relevant to the target audience.
- Corporate communication — Business Intelligence (BI) dashboards, production status, financial news, or employee milestones.
- Digital-out-of-Home — Advertisements and public service announcements.
- Healthcare — Infotainment (news, weather), wait times, health and safety
- Hospitality — Infotainment (news, traffic, weather), airline information, advertisements and event listings.
- Government — Announcements and events, information, wayfinding.
- Quick-service restaurants — Digital menus, advertising and promotions.
- Retail — Promotions, branding, product information, wayfinding.
Digital signage advertising tips
Digital signage advertising uses a similar strategy as broadcast TV. It’s important to maintain a good ad to information ratio otherwise you run risk of losing your audience’s attention. Digital signage advertising should behave like what you see on live TV.
You see short series of ads weaved into the TV broadcast so viewers are exposed to multiple ads as they enjoy their favorite show. Applying the same technique using your digital signage content management software will result in similar benefits.
Insert a few short ads or promotions in your daily programming and if possible, rotate or randomize your content to make it less repetitive. This will keep your programming more engaging and produce a more enjoyable viewing experience.
Using automation and AI to your advantage
Leverage the “smart” or AI-enhanced features available in your digital signage content management software to save time and create better programming. For example, use content playback rules to display content based on live events and environmental data.
Computer vision enhanced digital signage can alter the content shown on screen based on the demographic profile of the person who’s looking.
Here’s how you can use these technologies to your advantage:
- Display certain ads based on current weather observations — Ice cream on a hot day.
- Display ads aimed at viewers of a specific age or gender — Fragrances to women, tools to men.
High-quality content always wins
Everyone knows, “content is king” and it’s even more important when discussing digital signage.
Leverage your digital signage content creation tools. Spend the time to learn and master all its features so you can create the best possible content for your screens. Design your content so it’s easily updatable. Whenever possible, also use live data in your layouts to keep your content fresh.
When working with freelance artists and designers, explain how you plan to use the content. Provide them with the target resolutions and screen orientation information so they can produce content that is ready to use without further manipulation.
Always optimize your video files so they are the correct size and format for your screens. Modern video codecs do a great job at producing files that are highly portable while retaining maximum quality. This is important because your content will be stored on a media player device that doesn’t have an unlimited capacity.
This is especially important when you are repurposing content that was designed for a different medium.
- Images originally created for print media will probably need to be scaled down and cropped to fit your digital signage screens. Be aware of different color models (CMYK and RGB). Images created for print will use the CMYK color model, while digital signage screens use the RGB model. You may need to convert your images before you can publish them to your screens.
- Videos are mostly shot in landscape (horizontal) screen orientation so you will need to crop or reformat them for portrait (vertical) digital signage screens. You can also shoot your own portrait video using a smartphone. If you do so, make sure the video file format is supported by your digital signage software.
- Video codecs are used to compress the size of your video files. Since video files tend to be quite large, we use codecs to compress them while preserving the on-screen image quality. There are many different codecs so it’s important to know which ones are the most popular and why.
Smart workflows = better results
Your digital signage content management software has all the tools you need to produce quality content. How you use them will dictate the results.
Set up your workflows so team members are most efficient. Eliminate extra steps or production bottlenecks.
- Staff members and freelancers should all be familiar with your branding and style guidelines for consistency and fidelity.
- Prepare and maintain a content specification guide that your team will use when creating or requesting content. This will ensure all content is created and formatted for your screens, eliminating extra manipulation and conversion.
- Use your CMS automation features for efficiency. If your software includes an ad campaign manager, understand how it works and use it.
- Use content automation like data driven playback, real-time content triggering and other similar features.
- Use content validity features to pre-program content ahead of time, or to remove expired content that is no longer relevant. This will automate content presentation.
About Navori Labs
Navori Labs’ QL digital signage software lets teams be more productive. QL Content Manager is a user-friendly web-based CMS with built-in automation and content creation tools. It lets team members manage content, create sophisticated templates that use live data feeds, and automate ad campaigns.
QL also supports multi-level user profiles so internal teams and freelancers can collaborate together on projects, regardless of their responsibilities or physical location.
Interested in learning more? Get in touch with Navori today!